The checklist prioritized a temporary vendor application, insurance proof, and a health department call script. While approval processed, they configured POS items, labels, and tipping. A shared spreadsheet tracked vendor quotes, per-unit costs, and delivery windows, which guided final product selection objectively.
Tables, power, signage, and sanitation zones followed diagrammed layouts from the kit. A micro-roaster delivered beans at dawn; pastries were consigned to reduce upfront risk. A two-hour soft opening collected conversion, queue length, and taste feedback, enabling price calibration before the Monday surge.
Sales hit breakeven by 10:20 a.m., but the cappuccino line lagged. Using a prewritten survey card, they rewarded comments with pastry samples, uncovering demand for iced options. That insight reshaped inventory and signage overnight, lifting average order value twelve percent on day two.
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